The Shopzilla customer feedback platform and tools have the power to enhance retailers' success and customer loyalty. The 2010 Shopzilla Circle of Excellence award was earned by 32 online retailers in Europe, representing the top 0.57% of Shopzilla Europe's retail network. Circle of Excellence recipients range from Livefoods Direct, which sells animal food such as locusts and meal worms, to Active Beauty which sells cosmetics and other beauty products. Many have won the Circle of Excellence award for the second or third consecutive year, and find the feedback platform essential in maintaining superior customer service and gaining consumer insights.

"We're very proud of the Surfdome team for earning the Circle of Excellence
Award once again. The detailed customer feedback we receive through
Shopzilla is reviewed daily to ensure we are performing as expected,
reacting quickly when required and ultimately making our business stronger."
said Justin Stone, Managing Director, www.surfdome.com

Scott Macon, MD of Shopzilla Europe said, “Shopzilla reaches more than 40 million shoppers per month across the globe and by crowd-sourcing their feedback we can provide retailers with insights which they may never receive through other forms of retail.”

Shopzilla helps retailers listen to their customers by providing free tools and reports about the customer experience on their own websites. The feedback and ratings programme amplifies the consumer voice and is fast and measurable, resulting in insights, action, and consumer loyalty.